In the interest of food safety, KitchenMate adheres to a no returns or exchanges policy for all items available in the physical Smart Fridge.

You are only permitted to browse, remove, and return items back to the shelves as long as the fridge door is open.

Once the fridge door has closed your transaction is complete. You will be charged for the items removed from the fridge.

Do not unlock the fridge and return items or place foreign objects into the fridge.

If there is a quality issue or any concerns with a product, please contact our support team at 1-800-998-4129 or [email protected] for further assistance and direction.