KitchenMate is committed to providing safe food to customers with a variety of food allergies, intolerances, and other dietary restrictions.
We have partnered with a central kitchen that is not an allergen-free facility but the production staff are trained to prepare food in a safe and thoughtful manner. Precautions are in place to minimize cross contamination so that only the ingredients which are supposed to be in a meal make their way in. These include the segregation of priority allergens in the facility, use of standardized recipes and ingredients, and proper sanitization processes.
Priority allergens in Canada include:
- Shellfish (Crustaceans and Molluscs)
- Tree Nuts
- Wheat and Triticale
Note that peanuts are not used in KitchenMate's production facility however ingredients that are brought into the facility may have been processed in a facility that uses peanuts.
All priority allergens and common intolerances are specified on each KitchenMate meal label as well as on the KitchenMate app.
I have a serious food allergy, intolerance, or dietary restriction. Can I use KitchenMate?
Many customers with dietary restrictions refer to our ingredient lists and labelling to make decisions around what to eat. However, after considering the information above, and depending on the severity and nature of your food allergy, intolerance, or dietary restriction, it may not be advisable to use KitchenMate and consume our meals.