Please follow these simple steps below to reboot the app.
iPhone
Try closing out the KitchenMate App and re-opening it.
Instructions to close out the App can be found here.
If the App is still not working as expected, proceed to step 2
Uninstall and re-install the KitchenMate App.
Log in to the KitchenMate App using your existing credentials.
If you have forgotten your password, press "Forgot" next to the password field and follow the on-screen instructions to reset your password.
Further instructions can be found here.
Android
Try closing out the KitchenMate App and re-opening it.
Instructions to close out the App can be found here.
If the App is still not working as expected, proceed to step 2
Uninstall and re-install the KitchenMate App.
Uninstallation instructions can be found here.
Install the KitchenMate App from Play Store. Instructions can be found here.
Note: your points, preferences and meal history will be saved.
Log in to the KitchenMate App using your existing credentials.
If you have forgotten your password, press "Forgot" next to the password field and follow the on-screen instructions to reset your password.
Further instructions can be found here.